At Lumi Luxe, we are dedicated to providing a smooth and reliable shopping experience. We carefully prepare every order and work hard to ensure your beautiful pieces arrive safely and on time.

Please review our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing time is separate from shipping time.

Shipping Methods & Delivery Times

We currently offer the following shipping options:

Standard Shipping

• Delivery Time: 7–15 business days

• Shipping Fee: $7.00

• Free Shipping: Available on orders over $55

Expedited Shipping

• Delivery Time: 3–7 business days

• Shipping Fee: $15.00

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use the tracking information provided to monitor your package’s delivery status.

If you have not received your tracking information within a reasonable timeframe, please contact our customer service team:

Email: service@lumisluxe.com

Shipping Restrictions

Lumi Luxe currently ships to eligible locations within the United States.

Please ensure that your shipping address is accurate and complete before placing your order. Lumi Luxe is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

While we work with reliable shipping partners, unexpected delays may occasionally occur due to:

• Severe weather conditions

• Carrier delays

• Holidays or peak shopping seasons

• Incorrect shipping information

• Customs or transportation issues (where applicable)

If your package has not arrived within the expected delivery timeframe, please contact us at:

service@lumisluxe.com

Our team will be happy to assist you.

Address Changes

If you need to update your shipping address, please contact us within 24 hours after placing your order.

Once an order has been processed or shipped, we may not be able to modify the delivery address.

Contact Us

If you have any questions about your shipment, please contact:

Lumi Luxe
1575 Berryhill Rd
Cumming, GA 30041
United States

Email: service@lumisluxe.com
Phone: (678) 458-7762

Thank you for choosing Lumi Luxe.

We hope your new favorite pieces bring confidence, elegance, and joy to every moment.

Lumi Luxe — Effortless elegance, made for you.