Terms of Service

Welcome to Lumi Luxe. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Lumi Luxe. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Information

This website is operated by Lumi Luxe.

Throughout the site, the terms "we," "us," and "our" refer to Lumi Luxe. We provide this website, including all information, products, services, and features available through this site, subject to these Terms.

Our business information:

Lumi Luxe
1575 Berryhill Rd
Cumming, GA 30041
United States

Email: service@lumisluxe.com
Phone: (678) 458-7762

By visiting our website and/or purchasing from us, you agree to comply with these Terms.

2. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for any illegal or unauthorized purpose

  • Attempt to interfere with website security or functionality

  • Copy, reproduce, or misuse website content without permission

  • Upload harmful files, viruses, or malicious code

We reserve the right to refuse service or terminate access to anyone who violates these Terms.

3. Products and Availability

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible.

However, please note that:

  • Product colors may vary slightly depending on your device screen settings

  • Product availability may change without notice

  • We reserve the right to discontinue products at any time

We do not guarantee that all products will always be available.

4. Orders and Account Information

When placing an order with Lumi Luxe, you agree to provide accurate, complete, and current information.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Correct errors in pricing, product information, or availability

If your order is canceled after payment has been processed, we will issue a refund to your original payment method.

5. Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD).

We reserve the right to change product prices at any time without prior notice.

We accept available payment methods displayed during checkout, including major credit cards and other supported payment providers.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method provided

  • All information provided is accurate

  • You authorize us to charge the total order amount

6. Shipping Policy

Orders are processed within 1–3 business days.

Shipping options include:

Standard Shipping

  • Delivery Time: 7–15 business days

  • Shipping Fee: $7.00

  • Free shipping on orders over $55

Expedited Shipping

  • Delivery Time: 3–7 business days

  • Shipping Fee: $15.00

Delivery times are estimates and may vary due to factors outside of our control, including carrier delays, weather conditions, holidays, or unexpected circumstances.

For more details, please review our Shipping Policy.

7. Returns and Refunds

We want you to love your Lumi Luxe purchase.

Returns are accepted within 30 days of delivery if items are:

  • Unworn

  • Unwashed

  • Unused

  • In original condition with tags attached

Certain items may not be eligible for return, including final sale items and items that do not meet our return requirements.

For complete information, please review our Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Website design

  • Marketing materials

is owned by or licensed to Lumi Luxe and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

9. Third-Party Services

Our website may include links or integrations with third-party services, payment providers, or applications.

We are not responsible for the content, privacy practices, or policies of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

10. Limitation of Liability

To the fullest extent permitted by law, Lumi Luxe shall not be responsible for any indirect, incidental, or consequential damages resulting from:

  • Website use

  • Product purchases

  • Shipping delays

  • Website interruptions

  • Unauthorized access or misuse

Our responsibility is limited to the amount paid for the products purchased from Lumi Luxe.

11. Disclaimer

We strive to provide accurate and reliable information on our website. However, we do not guarantee that:

  • Website information is always complete or error-free

  • Website access will always be uninterrupted

  • Products will always meet every customer's personal expectation

Your use of our website and purchase of products is at your own discretion.

12. Privacy

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you consent to our collection and use of information as described in our Privacy Policy.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately once posted on this page. We encourage customers to review these Terms periodically.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Lumi Luxe
1575 Berryhill Rd
Cumming, GA 30041
United States

Email: service@lumisluxe.com

Phone: (678) 458-7762

Thank you for choosing Lumi Luxe.

We are committed to providing a beautiful, reliable, and enjoyable shopping experience.

Lumi Luxe — Effortless elegance, made for you.